Anytime Fitness Menara Manulife - 50490 Kuala Lumpur
4.8/5
★
based on 8 reviews
Contact Anytime Fitness Menara Manulife
| Address : | Menara Manulife, 6, Jalan Gelenggang, Bukit Damansara, 50490 Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia |
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| Phone : | 📞 +778 | ||||||||||||||
| Website : | https://www.anytimefitness.my/gyms/my-0047/damansara-heights-kuala-lumpur-50490/ | ||||||||||||||
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| Categories : |
Personal trainer
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Gym
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Ezora B on Google
★ ★ ★ ★ ★ I made a review about 9months ago and felt the need to give a new review about two of my encounters with the staff and its management. I've started my fitness journey with Anytime in Solaris Mon't Kiara in 2016. I was in college with not much money but still insisted to go to the gym and, the management had made to make my experience gymming a smooth one despite a number of late payments. As a gym goer there, I felt that my rights were protected. However I cannot say the same for this management in Manulife. My creditcard payment didn't get through on the 1st and the 2nd. By the 3rd they decided to charge an additional 30myr which is something I completely disagree with, 100% believe that this is purely capitalism and it's not something I condone. The management gave me a very difficult time without trying to make me feel as if they have my best interest at heart, instead kept on telling me that it's the bank & insisted not to waivered/help me out with the matter by reaching a middle ground but instead ended up giving me a lecture about the matter like a school kid at a time when I was rushing for my break fast. Truly felt the management could have managed the situation better. I used to be friends with the previous PIC and now I feel like my gym experience won't be as it was before. In the end, they chose not to charge the 30myr to my card (which I truly appreciate) & gave me a warning that wasn't nice to hear & told me how unfair it is on their behalf. I don't think it's fair at all for anyone's behalf for you to charge 30myr after just three days.. And I think it's something your management should work out with the bank & not to penalise your clients.
Best part, I came on the 2nd, and they didn't inform me anything but called me like crazy the next day asking me to pay up & made sure I know what a privilege it was for them to call me to pay up (she mentioned it's not in her scope of work. Wow what a way to speak to your clients) If you want to talk about good customer service, your staff should know your clients by face as the PIC before this.
On a separate encounter, one of the staff, chose to speak to me midway of my workout and insisted that I give her a minute to write a review on Google. In the middle of my workout.. The management needs to better train their staff on when & how to speak to clients.
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Malcolm Edwards on Google
★ ★ ★ ★ ★ Great gym, well equipped, friendly welcoming staff, clean & tidy,
My favourite Anytime fitness branch so far.
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Lord Nas on Google
★ ★ ★ ★ ★ Amazing personal trainers and complete, clean gym. Not too crowded and very nice enviroment. Would highly recommend!
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syazlan razoul on Google
★ ★ ★ ★ ★ Amazing gym and amazing workout
! The staff here is incredibly friendly and extremely qualified! They know how to push you to the limit in the best way possible with your workouts
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Raja Izazie Raja Izat on Google
★ ★ ★ ★ ★ The gym is amazing, very clean and well sanitised. The consultants, trainer and the management are really friendly and efficient in handling. Would highly recommend people to come here! Love the view when working out. <3
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Jordan Teh on Google
★ ★ ★ ★ ★ Anytime fitness is a great gym to start your fitness journey! The staff are super helpful and the trainers are always willing to help! It is a great environment to workout because there are a variety of machines and equipment for every muscle group! I highly recommend visiting !
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Jamal Aziq on Google
★ ★ ★ ★ ★ This place is great and I highly recommend this place to anyone who wants to workout. The trainers are great and helpful, they make you feel really comfortable. They have a good set of equipment to help you work every part of your body. Everyday is a new training, so it is never boring.
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Shervonne Lim on Google
★ ★ ★ ★ ★ The gym is clean and well maintained, not too crowded compared to a few other Anytime Fitness centers. My trainer Arian is AMAZING! He is professional and a really kind soul. I never felt uneasy around him. Highly recommended!!
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