Avis Car Rental
2.7/5
★
based on 8 reviews
Contact Avis Car Rental
| Address : | Kuala Lumpur International Airport, C6, Jalan Cta 4b, Kuala Lumpur International Airport, 43909 Sepang, Malaysia |
| Phone : | 📞 +878787 |
| Website : | https://www.avis.com.my/ |
| Categories : | |
| City : | Sepang |
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Benjamin Puqa on Google
★ ★ ★ ★ ★ |
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Ahmed Shariq on Google
★ ★ ★ ★ ★ |
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Akash on Google
★ ★ ★ ★ ★ |
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Maud Taupin on Google
★ ★ ★ ★ ★ Rapide sympa et efficace voiture au top
 Fast friendly and efficient car at the top
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The world in our eyes on Google
★ ★ ★ ★ ★ Client régulier et satisfait en général d Avis, nous sommes très déçu par notre location. Véhicule 7 places loué pour 1 mois , nous avons récupéré un Toyota hors d'âge, sale (poil d animaux cheveux fourmis) voiture avec plus de 50000 kms à peine 400 kms d autonomie, aucune puissance moteur ...
Regular customer and generally satisfied d Avis, we are very disappointed with our rental. 7 seater vehicle rented for 1 month, we have recovered an old Toyota, dirty (animal hair ants) car with more than 50000 kms barely 400 kms of autonomy, no power motor ...
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Anton Ivanov on Google
★ ★ ★ ★ ★ Avis has two locations, in terminal 1 and terminal 2. The guy in terminal 2 was super helpful but pointed out that we've booked from another location, the one at terminal 1. When we arrived there, we were told that an international driving permit is required. Other companies didn't require it, so we rented a car from another place. I guess they just rented our car to someone else during the busy period.
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Crazy T on Google
★ ★ ★ ★ ★ The worst car rental return I ever had with Avis or any other comparable company on this planet. You follow the Airport signs to car rental and enter a parking garage. You would find Avis signs but no further advice on how to return the rental. No staff around, no further signs. We just parked and asked locals - long story short: it took us 30 minutes to find the Avis office at the arrival hall (!) and they ask us to go back to the car with them to check for any damage. As they wouldn't know the customer return times, they have no stuff at the parking lot - what a great reason! Overall the process took 1h - luckily we were very early for our flight. As I complained about this poor service, they even started to laugh at us. Unbelievably for a brand like AVIS...
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Brian Goulter on Google
★ ★ ★ ★ ★ We hired a car for 4 days when in Malaysia over the new year. We chose Avis rather than one of the many other lower cost companies because we expected a good quality car and good service. We were disappointed in both aspects.
The car we received was a Toyota Camry with 150 thousand K on the clock (about 4 years old) and was in a "well used" condition. The engine was noisy, the windscreen grimy, and a tank that was a long way from being full (despite being told that there was a full tank of gas).
The pick up was from a hotel in Kuala Lumpur. We waited for an hour at this hotel, the Avis phone went unanswered. Eventually we were told by staff at the hotel that Avis had moved the previous day to another hotel about 15 minutes walk away (although it was not possible to walk with all our luggage). We taxied to the new location (no offer of compensation for this from Avis), and finally got hold of the Avis agent on the phone. It still took a further 10 minutes for us to track down the Avis agent, the reason being that the hotel had two completely separate wings (in different buildings) and we were in the wrong one. We received no help from the Avis agent in discovering this rather important detail. Nor was there an email from Avis to inform us that the pickup location had changed. It surely cant be that hard to email the small number of clients about a change in location.
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