Ben's by BIG (KLCC) - 50088 Kuala Lumpur
3.3/5
★
based on 8 reviews
Contact Ben's by BIG (KLCC)
| Address : | Suria KLCC, Persiaran Petronas, Kuala Lumpur City Centre, 50088 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia |
| Phone : | 📞 + |
| Website : | https://thebiggroup.co/bens |
| Categories : |
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Robin Mitha on Google
★ ★ ★ ★ ★ Great place for lunch. Food is incredible and portion sizes are generous except for the cake. Got a tiny slice of black forest (not fair, i love dessert).
As a vegeteranian the pesto spagetti was probably the only thing for me on the menu. However it tasted great , just the right amount of garlic an basle. Must order it again. The black forest cake is a winner, the chocolate is slightly on the bitter side, which i loved, and it isnt swamped in cream , worth the calories .
The service however was pathetic. I was there with a friend. His laksa arrived in reasonable time and i had to wait a further 20 minutes for my order. The waiter wasnt trained i had to remind him more than once and he just shruged his shoulders an said the kitchen has a lot of deliveries. Not what a customer wants to hear.
Overall good food and a relaxed atmosphere, i will be back as i now live next door .
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elayna chin on Google
★ ★ ★ ★ ★ First time here and wow the food portion is big and generous... loving it the moment we step in the restaurant!
We went for dinner on a Saturday night, it was quite crowded and frankly the service was quite poor maybe due to lack of manpower. We all enjoyed the food and ambience.
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Vickey Chen on Google
★ ★ ★ ★ ★ Used to love this place back when it just opened. Always ordered duck confit spaghettini. After many years absent, I dropped by today and ordered the same. It was so dry and almost choked.
I ordered for a slice of lemon and chilli flakes cos it was under seasoned. Much better after a drizzle of lemon juice and sprinkles of chilli flakes. I love the touch of the rockets though. I miss the old one better.
I also ordered the watermelon lychee drink - a classic drink that was a bit bland. There’s more ice taste than watermelon and lychee combined. Mm.. even a warong (side street stall) made it better.
The pain au chocolat (chocolate croissant) was ok, though. The latte I ordered looked more like a cappuccino, but the taste was alright.
Service was terrible by most, but there was one drinks server who’s blur, but polite and smiles.
Most just look and turn away.
The one who took my order was ok, but took a long time to walk over, and my second round of order, he forgot my orders. The one who served me food was polite.
If I had gotten the seat by the window that I requested for, I would have come back. Now I don’t think I will. There are many other better quality cafés out there.
Better food. Better coffee. Better service.
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Jowen Goh on Google
★ ★ ★ ★ ★ Came here on the last week of December and there was already a crowd. Had to wait around 15mins for a table and by the time I went in, there was a queue formed for lunch. The portion in Ben’s is always big and hearty. The food are simple but tasty and the environment is very comfortable. The place is bright and clean. Staff were busy with the high traffic of customers but did their best to accommodate. Always a favourite lunch spot for us in KLCC and thoroughly enjoyed.
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deejay on Google
★ ★ ★ ★ ★ Went there around 11:45AM on a Sunday (group of 10). We were seated right away. I think around 1PM, almost all (if not all) tables are already occupied.
I think because the rating is quite mediocre that my expectation of this place is low. But actually, this place is not bad at all.
I ordered the Beef Lasagna (pictured) and it comes with a side salad and fries. It costs RM 28 and for a restaurant in KLCC it's reasonable. Also, everyone in the group enjoyed the food and our time there.
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Pancerny Misiek on Google
★ ★ ★ ★ ★ Not sure where all those negative reviews are coming from!
It's a really nice place, pastries are very tasty, fresh and not over sweeten!
Staff is also very friendly and efficient.
Each table has also small card game which you can play with others while waiting for your order which is cool!
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AL on Google
★ ★ ★ ★ ★ Went to KL last Dec and thought I would have a good dinner at Ben's. Unfortunately food in general was bland especially the creamy soft shell crab pasta. Didnt take pic for the other food. Caramel cheesecake was still good but the service was cold. I asked for the cake to serve 1st (too hungry) before the main course and it was served without cutlery. Lack of eye contact from the waitress and when we asked for fork, she was looking at us for a while, hesitated and then got us dinner spoons. Oh well, at least we can eat otherwise we will have to use hand to eat the cake. In short, service crew needs to improve.
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tia idrus on Google
★ ★ ★ ★ ★ Love the food and ambiance. However the service left much to be desired. Staff was not attentive and it took too long for them to take order, and it was hard to get their attention to get sauce/pepper/whatever else. We were seated near the kitchen and during our meal, one of the staff said in a loud sing-song voice, talking about one staff being inefficient or something. Many of the other guests/patrons were exchanging awkward glances with each other. I thought it was a bit unprofessional especially with patrons in plain view. Would suggest that they train the staff better, put a bell at each table and have an order system via QR code to improve the service.
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