Brother International (Malaysia) Sdn. Bhd.
4.3/5
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based on 8 reviews
Contact Brother International (Malaysia) Sdn. Bhd.
Address : | 02-09, 9th Floor, Menara Symphony No, 5, Jalan Professor Khoo Kay Kim, Seksyen 13, 46200 Petaling Jaya, Selangor, Malaysia |
Phone : | π +7889999 |
Website : | https://www.brother.com.my/en |
Categories : | |
City : | SELANGOR |
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Ananten Raju on Google
β β β β β Sent printer for service, very quick repair
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Azhad Adly Azamin on Google
β β β β β The best brother svc centre. Sent to another brother at subang, they said it was the printerβs drum broken and need to be replaced. It takes almost 1 MONTH just to diagnose and tests. So, I replaced with new drums, the problems doesnβt solve also
Went to this centre, I just told them the problem, they knew it alβdy. 2 days later repair done. It just a paper stucked in the fuser. Polite staff ??????
But one down point is they donβt pick up calls. Just go straigh away to them ?
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Nicholas Tan on Google
β β β β β Good and friendly service. This is the main service center and not just another authorized service center. They have coffee machines and a lounge area if you choose to wait for your service to get done. They also service the full range of Brothers products it looks like, from printers to seeing machines.
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Sharmaine Chen on Google
β β β β β Customer service Chen Kar Hoe is very friendly and helpful guy when I drop by to fix my sewing machine βοΈ Thanks Hoe βΊ
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Syed K. βAttas on Google
β β β β β New place, easy to find and close to the lift. Friendly technician, fix my issue immediately.
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The Choobs on Google
β β β β β Great service. Live demonstration of their products. They also offer easy payment packages for those who are interested in purchasing higher end equipments. Also, they conduct workshops and training for their range of equipments. Very complete center if you're looking to buy "Brother" appliances.
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7ELEMENTS SPACE & DESIGN CO. on Google
β β β β β Horrible experience with Brother customer service. Call to service centre, they ask me send details to WhatsApp number. After WhatsApp, they never reply msg u til 1 week later, I informed that I report to KPDNHEP for consumer rights due to their CARTRIDGES ISSUE. Dear all buyer, please frequently check your ink cartridge everytime you buy. They could have cheating on the volume. Mine was less one quarter for Black ink, while the rest of the colour are in full volume. They keep saying is my machine issue. I even wasted my ink to do deep cleaning for machine the outcome still the same. Ended up still want troublesome me to carry that bulky and heavy machine and ink along to their customer service centre instead of sending ppl come to out place to fix or check. They intentionally do this because they knew many people will feel troublesome and wonβt go over to service centre then the case will just be like that. Customer absorb all losses from buying products from them. Never support Brother products anymore and wonβt recommend to anyone out there.
CUSTOMER SERVICE ATTITUDE NOT FRIENDLY, RUDE, ARROGANT AND IGNORANCE. After sales service is terrible. Very bad experience
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Syaiful Bahri on Google
β β β β β Friendly and fast customer services. To those who want a professional and advise do came here for a direct assistant. Reasonable charge for things broken on Brother products.
Price: βββ
$$$/$$$$$ -
Serving: 5/5 ββββ
Acceptable not too long, crew served with friendly and polite greetings.
Area : 5/5ββββ
Spacious and clean. Crowd subject to weekday or weekend.
Parking: 3/5βββ
Public parking, peak Dependable on your visit hour. My visit in the Afternoon and plenty of empty park.
Toilet : 4/5
Clean and well taken care with fragrance.
SOP : 4/5βββββ
Reminder by the management on board only and well followed by the visitors.
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