CIMB Bank - Cyber 5 | Cyberjaya
2.4/5
β
based on 8 reviews
Contact CIMB Bank - Cyber 5 | Cyberjaya
Address : | Prima, 5-A, Jalan Teknokrat 5, 63000 Cyberjaya, Selangor, Malaysia |
Phone : | π +7788 |
Website : | http://www.cimbclicks.com.my/ |
Categories : |
Bank
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City : | SELANGOR |
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Irsyad Qisti on Google
β β β β β Their employees to much help to access my bank card problem. They're too friendly and charming. Management and customer service still can be improve day by day. Have a good day ahead
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Ramel Abella on Google
β β β β β Very poor service!! Until now, my reactivation of dormant account is not yet done. At first, they say they will update my details first to the home branch. When i returned after 2 weeks, they say they need to retrieve my signature specimen from the home branch. So, what would be the next? This is terrible!!
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AISAMUDDIN MOHAMMAD on Google
β β β β β So badddd.....i've waited for 1hr at outside of the bank...do the asb transaction i was told transfer only available to cimb account..instead transfer to other bank...system should be upgraded!!!
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ikhwan muhammad on Google
β β β β β Today i went to this branch n I was informed by the registration staff that I need to wait 3working days to get my latest 3months statement? i said i have done many times previously with other cimb bank branch n i can get immediately my statements in less than an hour. I request for confirmation n she said she was very sure of the process. I thought it is a new procedure but when i double check with other branch they said for normal monthly statement yes for sure i can get immediately after i fill in my request form?
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Julian on Google
β β β β β The staff here don't seem to value their customers, such a dismal failure of customer service. I don't believe CIMB management concerns themselves with metrics such as Google ratings. Perhaps the new CEO will care
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TubTub on Google
β β β β β As per the below comments, they do not valie their customers. By far the worst service of all CIMB branches.
1st trip: Went to reset my account pin but device couldn't read my NRIC chip. Was then told to replace a new NRIC card
2nd trip: Went to CIMB branch to check what other options but their staff (even the security guard) are very helpful and friendly even they insisted to try if their device could read my NRIC, awesome service! Please learn from them Cyberjaya CIMB staffs/management.
Unfortunately the result is the same and they gave an option to either bring my passport OR birth cert to procees with my account pin reset. I'm still happy with CIMB Taman Mutiara branch
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Saria E Rabbi on Google
β β β β β One of the worst customer service I received.
On 26/5/2022:
The people behind the counter were cracking jokes about me while I was at the counter. They assumed I didn't understand Malay. The person in charge even said to my face that she had "work to do", as if I was wasting her time. Given my request was unusual and could not be resolved, the least a few bankers can do is respect people at their branch
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Saufi aka Opit on Google
β β β β β Good service from the reception up to the counter. The officer is really helpful & giving well explanation.
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