CIMB Bank - Kelana Jaya | HighPark Suites
1.9/5
★
based on 8 reviews
Contact CIMB Bank - Kelana Jaya | HighPark Suites
| Address : | Lot L1-7K, 8K & 9K,Residensi High Park, Jalan SS 6/2, SS6, 47301, Selangor, Malaysia |
| Phone : | 📞 +7788 |
| Website : | http://www.cimbbank.com.my/ |
| Categories : | |
| City : | SELANGOR |
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Verginia Budiyanto on Google
★ ★ ★ ★ ★ Service so slow. How could they let ppl Queue so long outside their building with the Hot weather. Senior citizens also have no choice to wait for almost 1 hr in hot weather. Yes it is Covid time where u only allow few customers inside BUT can't they work faster?????? Why don't Cimb do something about it. Try to Queue outside here with your customers and feel it. Please IMPROVE!!!!!
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CK Teoh on Google
★ ★ ★ ★ ★ Worst bank branch I have even been to. Not systematic at all. People queuing up for 2 hours outside. Come in still have to queue. Don't come to this branch if u don't have time spare. Because posting comments have to give at least 1 star, if not this branch does not deserve any star at all.
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Adam Subki (admrwks) on Google
★ ★ ★ ★ ★ The numbering system is a joke. Customer service is horrendous albeit friendly staff. The numbers kept being called 3006 all the way to 3010 by the same counter 9 on 25/02/2022 made us fill forms and wait without explanation as she served one person through out the whole time we await and other counters being empty. I’ve prompted multiple times just to be addressed with “later, after this.” Ridiculous.
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Sweet “Sweet Q” Q on Google
★ ★ ★ ★ ★ Slow. They kept on calling the number but ask you to wait. I don’t know why. Maybe just to keep their kpi to prove they are fast
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Ken S. on Google
★ ★ ★ ★ ★ Encountered one rude, arrogant, basically kurang ajar greeter. Had to shout at him to teach him a lesson.
Luckily there is another lady who answered my questions properly and professionally without the attitude.
This star is for her. Hopefully the other guy gets fired.
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JackYou on Google
★ ★ ★ ★ ★ This is the Worst experience that I've ever had with any banks. I read so many terrible reviews and I wonder what is the supervisor or manager is doing.
On a hot day, people had to que outside the bank and waited for so long for their turns. Irrespective of elderly person, pregnant person or fasting person, everyone wait under the hot sun. What kind of service is that? Inside the bank is almost empty.
Never coming here again!
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Sazali M Salleh on Google
★ ★ ★ ★ ★ This is the newly renovated Cimb Bank in Kelana Jaya, and this is my first visit. After years of patronizing the previous location which was always cramped and full with customers, the sight of the new branch had filled my expectation tremendously. Due to Covid SOP, we had to queue before entering, and thats highly exceptable. But unfortunately, some customers keep going in and cutting the queue, supposing having more important transactions than mine, I presume. But even after getting in, I was still not given a number, and was made to wait behind one VIP queue cutter for 40 more minutes!! This is definitely NOT ACCEPTABLE!!
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Amy Wan on Google
★ ★ ★ ★ ★ This is CIMB KJ. Staff here are not helpful and lazy. Alot of elderly came in didn't know what to do. Hardly any of the staff walk out to help. There are some other staff who just walked pass the elderly without bothering to ask if they can help.Some of the staff at empty counters only play with their phone or chit chat with one another. I have been waiting for a staff just to attend to change of name. She was away in the toilet for more than half an hour. Still not back. An officer name Iskandar who is supposed to be a greeter has a I don't care about you look
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