DHL eCommerce Depot - Klang - 41050 Klang
2/5
β
based on 8 reviews
Contact DHL eCommerce Depot - Klang
Address : | 18, Jalan Astana 1D, Bandar Bukit Raja, 41050 Klang, Selangor, Malaysia |
Phone : | π +779 |
Website : | https://ecommerceportal.dhl.com/retail/ |
Categories : | |
City : | Selangor |
![18, Jalan Astana 1D, Bandar Bukit Raja, 41050 Klang, Selangor, Malaysia](https://gstatic.yellowsite.net/gpictures/900x600/1461/MXxTOVBmQTR5clNUS3Z6eHU1MWhmVDZBJnlhdz04Ljk4MjE2MTV8eWVsbG93cGFnZXNteS5jb21fMA.jpg)
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Jyeson Ng on Google
β β β β β Very slow delivery. I placed order on 19th Feb expected delivery on 5th March.
I believe my seller not shipping a dinosaur. Please assist
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Syikin Muhammad on Google
β β β β β My parcels is not being delivered but in tracking it shows has been delivered. U fraud, taking customers parcel and holding them for too long.
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Adrianne Yap on Google
β β β β β I had a good experience with Mr ANANDAKUMAR a very kind courier of DHL. Thank you so much!
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memz on Google
β β β β β The parcel was delivered in my tracker but I didnt receive my order, contacted the agent at dhl website and they gave me an excuse of my order being delivered, if I did receive my order I wouldnt have to contact them
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Woo Kin Hung on Google
β β β β β Helpful on call staff, but ultimately the delivery staff kills its reputation.
My item reached their warehouse a week ago, just before raya and it was stuck there for additional 2 days (17-18 may) before I made a call to their service hotline. Gave them my tracking number and was informed delivery will be made on the day itself. Even got an SMS, but delivery was not made.
Now on Day 2 at 5pm, I have yet to receive the item. Other carriers were able to deliver today after reaching their warehouse on 17 May, so I find the delivery is incredibly slow.
My verdict: 2 stars for the service staff, none for the delivery crew.
Maybe consider another alternative courier company instead if youre looking at their reliability.
Update: Item arrived on Day 2 at around 8pm. Thanks. Added 1 star for delivery crew.
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Alextan Kaloon on Google
β β β β β Lousy servis
Self collect also cannot
Since no parcel received within 3 weeks
Go self collect 2 times cannot no allowed
Urgent thing
Tell me lost parcel
Lucky no diamond inside parcel
Dun know u doing what all the time
If u cannot handle plz dun jadi express barang orang lain
Susahkan orang
Bad bad bad service
Call pun x jawab
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CKL on Google
β β β β β Call customer service because of super late delivery (now havent arrived yet still stick at klang since may 6,never move before but other people already got their products
When I ask the customer service if the pakage is at klang or kl for the second time she just yell at me just because I didn't hear it clearly
Making me to wait so long and got this service
Don't have patience already but I can't do anything
Surely not even report it because it benefits every company that involves in it
Shopee refund also never reply
Full of tricks and never fined by the government because if they lose shopee or this kind of company
The economy will be bad
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Hui Wei Lau on Google
β β β β β Very slow delivery. Today is 30 May. Parcel stuck here without movement since 19 May. Everyday called to customer service said βhigh volume parcel, okay, we will put a note to expedite as urgent parcelβ, after a week of call, still same. Thought wanna go self collection during lunch hour but Customer service said Self collection can only made on 2-6pm. Not flexible at all.
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