Drs Young, Newton Dan Rakan-rakan - 50100 Kuala Lumpur
2.4/5
★
based on 8 reviews
Contact Drs Young, Newton Dan Rakan-rakan
| Address : | Capital Square, Menara Multi-purpose, Level 5, No. 8, Jalan Munshi Abdullah, 50100 Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia |
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| Phone : | 📞 +9897 | ||||||||||||||
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shairein on Google
★ ★ ★ ★ ★ Receptionist and dispensary staff are NOT professional at all.
Clinic opening hours are from 8:30am-5:00pm and when I walked in at 4:50pm they told me clinic closes at 5:00pm. When asked does this mean you’re turning the patient away now - she sulkily called the doctor to confirm if they can take one more patient. The dispensary staff proceeded to chide in comments, “next time we should just say last call at 4:30pm. How can you see doctor 5 mins before 5:00pm?”
Absolutely rude for medical service staff standard.
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Chong Yuen Kit on Google
★ ★ ★ ★ ★ DIRTY, UNHYGIENIC, AND RUDE. The staff were sarcastic, unprofessional, rude, and ill-mannered. Why is this clinic even getting patients? They are just making people sick not curing them. Poor treatment and horrible environment. I am going to report this clinic and ask it to be removed from the panel. Everyone here should do the same, this place is a health hazard. The staff should be sacked and left jobless begging on the streets. Rubbish staff, parents probably didn't teach them manners.
Please boycott for your own health and safety.
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Suzanne Ooi on Google
★ ★ ★ ★ ★ 3 years ago I went to this clinic to do a medical check up for my new employment. They called and said I have suspected TB and asked me to visit a specialist in a hospital to get it checked further. Turns out, they took a bad Xray.
There was not a single apology for all my wasted time and money just because they can't even take a proper Xray.
Writing this review now as I have come to realized many of my other colleagues also faced similar issues which makes their ethics extremely questionable. I wonder how are they still a panel clinic for big companies, or even how are they still operating.
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Noor Zaihan Mohd Zaidon on Google
★ ★ ★ ★ ★ Been to this clinic on Saturday, 2 March to accompany my husband for his pre-employment medical check-up.
After reading all the comments from others, I totally agree to say that this clinic have very (like VERY) rude staffs. The old makcik and another receptionist talked about patients history/medical condition which is totally inappropriate to tell the whole world! Plus it was happened right in front of other patients. We can hear it loud and clear.
They really need to attend customer service or etiquette courses. I have never seen this kind of service from any clinic in my entire life. They are so freaking rude! But I must admit the doctor is very friendly, plus 1 nice girl wearing long tudung and a spectacle treated us nicely. She even apologised about that makcik rude behaviour. We will never come back ever again.
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Bryan on Google
★ ★ ★ ★ ★ Please replace your receptionist/ nurse to other people with proper customer service training. Their sarcasm, lack of patience, raising voice, judgy looks and gossiping bout patients are unacceptable. Also, privacy does not seem to be something they care as they discuss sensitive information with other patients around. The wait is long. No appointment system where you're given a specific slot to come in. Patient wait typically 1 to 2 hours just to get seen by the doctor. Basically, the doctors are excellent and thorough but the nurses/receptionist (old ones) possess unacceptable services.
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Muneswary P. Kaliappan on Google
★ ★ ★ ★ ★ I went there for a pre-employment check-up.
Before went to the clinic, I callled them to make sure there is a female doctor. HR also called to help me to make an appoinment. One of the staff called to reconfirm the date and time and at the same time I reconfirmed there will be a female doctor. On the day, I reached there early, around 8.20am and informed the I am here for pre employment check-up and need a female doctor. The receptionist said there is no female doctor on duty in the morning. They will be in only at 2.30pm. I told them this is really not acceptable as I make appoinment before going over, HR did the same for me. All the way I went there and they made wait...this and that. It was really an unpleasant experience. Will not go back there anymore!!!
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Kuan Wai Lai on Google
★ ★ ★ ★ ★ There are not as many patients in the past but the waiting time has increased from 1.5hr in the past to 2.5hr and counting, still waiting for audio test and x-ray. This is a place for those who have a lot of time to waste.
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Muslih Hafil on Google
★ ★ ★ ★ ★ Went there today. The overall expereince was good. Specially the doctor (Dr. Hashim Bin Noh). He is absolutely a nice human being.
Only one patient was there at the time i went. It took only 20 mins for the whole process.
A recommended clinic.
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