Seahorse @ JB City Square
1/5
★
based on 1 reviews
Contact Seahorse @ JB City Square
| Address : | Jalan Wong Ah Fook, Bandar Johor Bahru, 80000 Johor Bahru, Johor, Malaysia |
| Categories : | |
| City : | 马来西亚 Johor |
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sze yah chng on Google
★ ★ ★ ★ ★ I had an extreme bad experience with seahorse midvalley southkey branch. I walked in 3 days before the delivery and ask around what time they will send because I have something to do on that day, the guy in midvalley saying that they will call one hour before delivery then I asked is it possible to know the time or the contact of the delivery man, he said he don’t know. On the day of delivery itself I called them again(midvalley southkey), the same guy pick up the call, same reply again they will call before delivery, then I ask is there anyway to find up the detail of delivery, he said he doesn’t know , he is just a person who get salary! So means this is not part of his job ? Seahorse company I feel sad with you, your man is just getting salary not working for you. Out of no choice I said I want to complaint, he said ok and asked me to call the an Kl number then I ask what is the number, he said is on your invoice , so even the complaint number also I need to find myself. Then I called the customer service and the pic pick up and said your order is not in! No delivery today. So on the first place when I walked in 3 days before the guy( who claim he is just taking salary) has no obligation to check whether the sales is in or not and the delivery will be as schedule or not , and until me myself haVe to find out and ended up the delivery is not made ! Such an ‘excellent’ shopping experience!!! So the guy who is just getting the salary can still enjoy eating biscuit happily in their shop with his relative and getting his paid ! Such an excellent job !
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