Sfera Residence Kuala Lumpur City Centre
4.3/5
★
based on 8 reviews
Contact Sfera Residence Kuala Lumpur City Centre
| Address : | Jalan Cendana, Off, Jln Sultan Ismail, Kampung Baru, 50250 Kuala Lumpur, Malaysia |
| Website : | http://sferaklcc.com/ |
| Categories : | |
| City : | KUALA LUMPUR |
| Description : | Upscale hotel offering sleek apartments, a gym & a pool, plus a stylish restaurant & free breakfast. |
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Murni Arham on Google
★ ★ ★ ★ ★ Phase 3 of MCO (whatever). Stayed at 2 bedroom executive king. Not many people when we were there which was good. Check in, reception asked adults to screenshot and whatsapp our digital vaccination certificates, Mykad to photocopy & forms to fill in. To be expected considering the new norm. Check out was easy.
During our stay, parking was free & spacious.
Our apartment was very clean, comfortable and spacious equipped with complete set of cutleries, dishwashing & washing machine soap, etc.
Bathrooms was very spacious with a bath tub each. My young children of course, enjoyed the bath tubs very much!
Fitness/yoga gyms only open at certain times. Adults & kids pools were open until 7pm. Limit to 15 people at a time. No time limit yet. Kids pool equipped with a slide. Half is a wading pool & half is a bit deep. If your child is about 118cm, water level is up to his waist/chest (estimated).
There is a playground there but the area is rather secluded.
No breakfast served when we were there.
Need to drive out for food & sightsee. There is a simple mart next door similar to 7 Eleven; which is walking distance.
Just a nice holiday away from our house.
The employees were friendly and nice.
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Junasublacc Jr. on Google
★ ★ ★ ★ ★ The room were so spacious, nice and clean, i love it! Stay for 1 day with only RM440 (booked via hotel's website) for 4 adults. Very recommended if you guys wanna staycation with family.
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Jonathan Foo on Google
★ ★ ★ ★ ★ We stayed there for a two day one night at Studio room we comes with a king-size bed. They have a nice kids friendly swim pool that has a slide to thrill the boring pool. The room that comes with the bath tub but only given two bath towels were given henceforth I requested for more and the staff was friendly now to furnish me with the towels .
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Ricky Tay on Google
★ ★ ★ ★ ★ Hard to find this hotel, got many name, the hot water inside bathroom cannot last longer, smart function for the player is not user friendly
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Erich Brenner on Google
★ ★ ★ ★ ★ Nice place, nice staff, 10min. walk to Twintowers!
Not a big deal for me, but
TV is really poor, quality and channels
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Gina Philip on Google
★ ★ ★ ★ ★ Booked the Studio Executive room for 2D1N belated birthday staycation through the Agoda app. Was pleasantly surprised by the size of the place, it was so much bigger than advertised! The hotel was easy to find through Waze (search : Fraser Residence) and both check-in and check-out was smooth. For check-in just need to show e-confirmation receipt (I had mine in my email app) and provide IC number. Parking was great as well as guests can park at any space under the “Sfera Residence” tag in the parking lot, no need to headache go round and round searching for specific parking spot.
Everything in the room was clean and comfy, the hotel seems to be in great condition and well-maintained. Large bed with clean sheets, two toilets, one big bathroom with shower and bathtub, front-loading washing machine, microwave, oven, utensils and dishwashing liquid etc all provided along with sachets of instant coffee/tea and bottled mineral water. One thing though, the hot water for the tub doesn’t seem to last long (i.e. after filling the tub one time and off the tap, second time turn on then it’s not hot already), but it really didn’t matter much hehe. Other than that, everything was fine.
Honestly at first I had a few doubts about booking this place due to some not-so-five-star reviews but it exceeded our expectations by far ? Thank you to the Sfera team for the lovely experience!
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anis shuhada on Google
★ ★ ★ ★ ★ Worst staycation ever!! everything was so bad..tunggu receptionist dekat setengah jam langsung tak tinggal kan contact number di front desk... bilik tak ada carpet langsung mcm dalam gambar..katil ada stain.. dalam bilik langsung tiada carpet utk alas kaki..i book for king bed but the hotel give me 2 single bed...i made a complain but the reception cannot do anything because they short of staff... please please please this hotel doesn't worth any single cent!! the customer service was so so so bad..
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Ee Ling Goh on Google
★ ★ ★ ★ ★ My nightmare start from this stay ! This is the first time of my life to leaving a bad comment on a stay.
We decided to book this place for a relax short staycation but this is a worst choice.
First problem. The water heater can’t provide hot water which included bath tub too. We do call to reception and they promise will pass a technicians for us but not sure around what time and yet they will call back to update but after 2-3 hours we been waiting still no any update, in the end we use kettle to make hot water.
Second horrible part. After shower I was in the wardrobe place to continue my night routine before sleep but keep have some weird sound from the toilet. Yet the glass door of wet part shower will automatic open even though I close it back at last it will open again. Before this the door won’t automatically open and the room issue actually getting more problem happened. When I dry my hair the hair dryer keep on and off but other devices connect with same place are normal. When I want to tell someone about this suddenly whole unit electric down. We keep call reception still no answer even we press emergency call. We success call by using our own phone. The way they communicate are really rude and can’t fix the problem can see that they have no any training in reception for service.
Finally technician reach but the problem he don’t know how to solve it but after he check the electric box feel weird with the way electric down too. After he leave not even 2-3min electric down again, when we open back after 10sec close again.. keep repeat 5-6 times and we decided to leave this place quickly even wait more 15min can pass our new year here.
When check out, we saw the reception guy put the phone on a side so he won’t get any call and phone ringing sound. The attitude was horrible and just tell us go and complain they will accept all comment like they don’t care .
We don’t trust any supernatural thing and we keep find some explanation that can use science to prove it.
So guys, Please take note for choosing this stay! Luckily I got take video that time to prove it in future.
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