Eastin Hotel Penang
4.2/5
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based on 8 reviews
Contact Eastin Hotel Penang
| Address : | Queensbay, 1, Solok Bayan Indah, 11900 Bayan Lepas, Penang, Malaysia |
| Phone : | ๐ + |
| Website : | http://www.eastin.com/ |
| Categories : |
Hotel
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| City : | Penang |
| Description : | Bright quarters in a modern business hotel with Malacca Strait views, buffet dining & a pool. |
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Dhivagar Naidu Balachandran on Google
โ โ โ โ โ All the staff we talked too are very friendly and helpful. The check in and check out also was very quick.
The room was very neatly organized and all the room service / hosuekeeping was very good and fast to response to our needs.
The setback was that the breakfast buffet options was abit less for the charged amount. Eastin management should consider providing few more additional variety of foods.
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Ian Spiers on Google
โ โ โ โ โ I visited during covid, so experience does not reflect the full potential of the hotel.
Staff cannot be faulted for their friendly helpfulness - especially arranging a quick wash for my travel clothes when arriving a day ahead of my suitcase.
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Najiah Nadir on Google
โ โ โ โ โ Strategic location (walking distance to Queensbay Mall). Variety of food for breakfast. Very clean room and smell nice. Helpful staff. Will come again next time. Thank you!
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Buta Singh Sohal on Google
โ โ โ โ โ I stayed at Eastin hotel Penang for 2+weeks and it was amazing experience, staff was very cooperative, seamless services and most importantly the Chef and restaurant staff was very caring. Me and my family had some food reservations (vegetarian) and they prepared special dishes for us to make sure family get to eat something good and filling everyday
Kudos to whole team.
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James Chan on Google
โ โ โ โ โ My family & 1 (3 people) stayed in the duplex suite.
It was cosy and quiet. The room is clean and well prepared.
The only thing that could be improved will be the blind that covers the window, the plastic rod kept knocking on the wall when we turn on the A.C (the breeze blew towards the blind), we managed to put a towel along the rod to cancel the noise.
Beyond that, it was a great experience.
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Norman Liew on Google
โ โ โ โ โ Had a smooth online registration and the details captured were correct. Room was ready by 3pm according to their stated check in time. The reception team was attentive to my needs with the billing . The rooms were very clean, showers and aircon was working fine. Breakfast spread was good and had different specialty cooking on different days. Check out was smooth as well. location is just walking distance to shops, restaurants & Queens Bay Mall. It is also a short drive to eGate and SPICE arena.
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A Vaughan on Google
โ โ โ โ โ The Staff were very helpful and Kind
The rooms are nice, the bed is soft but not too soft
good water pressure. but took a long time for the warm water to arrive.
What needs improving:
Room maintenance needs to improve.
A number of times the toilet would not flush. requiring multiple repairs.
The air-conditioning is not very effective. At the lowest setting, during the day the room got quite warm
The bar fridge needed to be exchanges. the first one was not working
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Adora Shafini Kamel on Google
โ โ โ โ โ Your front counter and housekeeping staff were excellent. I was there during weekdays, so I think they making a chance to deliver great service during the non-peak season. The check-in and check-out process was hassle-free. I clearly understand the use of the gym and pool is limited due to SOP, however, your staff still allow me to use extra time whenever the slot is available. and many more of their considerations and hospitality make me happy. 5 stars for the service.
Facility wise, admit that it is a little bit outdated, but as long as the cleanliness is maintained ( no dust or fungus smell) it would be fine.
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