Fossil - The Gardens Mall - 59200 Kuala Lumpur
4.9/5
★
based on 8 reviews
Contact Fossil - The Gardens Mall
| Address : | Lot F240, Level 1, The Gardens, Mid Valley City, Lingkaran Syed Putra, 59200 Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia |
| Phone : | 📞 +8 |
| Website : | https://fossilmy.com/ |
| Categories : | |
| Description : | Chain retailer known for vintage-inspired watches, leather goods & more, along with modern designs. |
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Vivi Tan on Google
★ ★ ★ ★ ★ Was served by Jay, she’s not only nice and friendly but very knowledgable. I needed to change the strap of my watch and she patiently introduced & recommended me. A very pleasant experience, thanks Jay! ☺️
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Shamini Munusamy on Google
★ ★ ★ ★ ★ The staffs was very attentive and helpful. Good customer service.
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Anis Ahmad on Google
★ ★ ★ ★ ★ Excellent service by the staffs. Shah went extra mile for helping us polishing the minor scratches on the leather goods. My dad is very happy with his gifts ❤️ Keep up the great work!
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Malvin Dhillon on Google
★ ★ ★ ★ ★ Excellent experience - walked in just to have a look see and walked out with a watch, Jay was attentive, patient and very kind throughout the entire process and it was a very pleasant experience. She patiently waited while I made my decision and again patiently waited while I chose the engraving and went out of her way to ensure the engraving was positioned perfectly. Strongly recommend!
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ROZITA MOHD TAHIR on Google
★ ★ ★ ★ ★ With an excellent service by Mr Fairuz & staff, I’ll definitely come here again.?
The staff are all professional, courteous and friendly. The best Fossil I’ve been to so far.?
Thank you☺️
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Jennifer Kaur on Google
★ ★ ★ ★ ★ Would recommended The Gardens Fossil anytime anywhere! SOP top notch, and they control traffic accordingly as needed ?
We were served by Jay, she is such a pleasant, cheerful, informative, kind, knowledgeable regarding products and gives the best suggestions! Her vibe was so positive that it made everything such a pleasant transaction.
Being us, the indecisive, she really took her time and suggested things that would taste our likings (because you know la, suddenly all the watches looks nice when your at the store ?). We were there to get a watch for someone. And we did it immediately within half an hour or so!
The best was when Jay suggested to get something engraved to be meaningful gift. That was like the top of the icing, so personalized! Me and my partner were so amazed, cause engraving was on the spot about 5 mins, and was done!
Would really really recommend, and the next you go, do find Jay! She is a darling! And the engraving service a plus point, which I had to video it!
The quality is top notch and value for money :)
We are Fossil lovers!
Thank you so much Jay and Fossil, we had a splendid experience at The Gardens. 5 star ? rating. We will be back!
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Bahram Raftari on Google
★ ★ ★ ★ ★ Excellent customer service, the salesperson in here are all friendly and willing to help in search for the product that best suits the customer. I'm happy with the watch that I brought and I'm especially grateful for JAY for introducing this watch to me. I love it, would recommend it to my friends.
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Carmelita Dionysius on Google
★ ★ ★ ★ ★ I came here to revamp an old Fossil watch I have. I wanted battery replacement, engraving and changed the straps. I was assisted by Shah who was very helpful and clear in helping me choose a suitable strap and edit the engraving, while Jay offered great suggestions in how my engraving should look i.e. positioning and font selection.
I didn’t purchase anything, but Jay understood that it’s for a special occasion, and kindly offered me a box for the watch. Thank you so much! I spent less than 30 minutes there and got everything I wanted perfectly executed.
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