PetsRus - Grooming | Cat | Dog | Pets Store
4.3/5
★
based on 8 reviews
Contact PetsRus - Grooming | Cat | Dog | Pets Store
| Address : | 9, Jalan Bayu Tinggi 7, Taman Bayu Perdana, 42000 Port Klang, Selangor, Malaysia |
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| Phone : | 📞 +898 | ||||||||||||||
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| City : | SELANGOR |
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HMG on Google
★ ★ ★ ★ ★ First 3 times I sent my poodle for grooming here, basic & full. All great experience. However my most recent experience was not good. Hence the 3 stars. I sent my poodle for basic grooming. When I pick him up, I noticed he was having odd, kept shaking his head, scratching. When asked, they said my pet has dandruff and ask me to go downstairs to pick up some medicated shampoo/treatment. I was puzzled but didn't argue as my pet never demonstrated such behaviour at home.
Nevertheless, when I got back and observed my pet. I realised that he has water inside his ears! He kept shaking and scratching because he was uncomfortable with the water inside. I also note that everything he shakes his head, tiny droplets of water will sprinkle out. He's ok now.
I wish the operators could have been more honest with me. Water inside poodles' ears if left untreated may have some serious consequences.
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Samantha Jeen on Google
★ ★ ★ ★ ★ Most importantly my Fur is happy. No shivers, no cuts or rashes. I did remind them not to shave too much on the tummy as she will get rashes. I’ve also requested on the nails just to be trimmed, as she will get uncomfortable if it’s too short. Finally she smells good ofcourse. They even added a cute collar for my Fur. Satisfied! :)
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Irena Leong on Google
★ ★ ★ ★ ★ I like to buy my dogs pet sheet and dog wet food here! Good service, nice pet shop.
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Hizir Md Ali on Google
★ ★ ★ ★ ★ in fact, I stopped by the shop next to petsRus Grooming, which is a Mobile Windscreen shop to install my broken car rear windscreen
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R B on Google
★ ★ ★ ★ ★ Useless place! Regret bringing my pup to this grooming place. After grooming I went to collect my pup, I saw my pup placed in a higher cage, without locking the door, my pup jumped out after seeing me yet groomer didn't bother to attend my pup barking in pain.
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Chan Yee Ai on Google
★ ★ ★ ★ ★ Hello, I made appt 29th April at 6.02pm for dog grooming on the 10th May. Then on 9th May at 6.04pm, I called to change my appt to 13th May at 12pm. When I brought my dog there on 13th May, the person at the counter cannot find my appt. This is the 2nd time I encountered this type of problem at your shop.
On 19th Feb at 2.28pm, I called to make appt for 1st March but when I went there, cannot find my appt. I hv proved of all the calls I made on my cell phone. This is wasting my time and effort bringing my dog to the shop. I will never go there again.
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Lihong Yap on Google
★ ★ ★ ★ ★ At first, I really happy and very love this pet shop as their staff are very helpful and friendly. Just a recent, there is a new staff here and the way she serve is different with her senior, not helpful, not friendly and rude. So sad that I choose to stop to send my dog for grooming because of this new comer and she always handle for my dog. But anyhow, I'm still want to said "Thanks" to the seniors who serve previous with kindful, helpful and understanding. Highly appreciated, especially the skinny lady always give me a very good support and last time was served by her.
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Cora Low on Google
★ ★ ★ ★ ★ DON’T SEND YOUR PET HERE!!!!!! The last 2 times I sent my dog here for grooming, my dog came back still dirty and untrimmed. It’s very obvious they didn’t give her a shower as I can still see the dirt on her paws, didn’t even pretend to do any trimming. So much for giving them the benefit of doubt. Waste of money!
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