Bank Rakyat USJ, Subang Jaya
1.9/5
β
based on 8 reviews
Contact Bank Rakyat USJ, Subang Jaya
Address : | Subang Business Center USJ9, 22 & 24, Jalan USJ 9/5q, Taman Perindustrian Uep, 47600 Subang Jaya, Selangor, Malaysia |
Phone : | π +8 |
Website : | http://www.bankrakyat.com.my/ |
Categories : | |
City : | SELANGOR |
R
|
Ramesh Kanason on Google
β β β β β No one picks up the toll free number
|
N
|
Navena Krishnan Moorthy on Google
β β β β β Freaking slowwwww and wen its my turn they told tat system problem to come back tmrw
|
V
|
Vaitheesh Shan on Google
β β β β β Very slow service, if you're planning to come here at least keep yourself free for 2hours. I suggest any other branch, but not this.
|
O
|
OurSage Memoirs on Google
β β β β β Just like any other banks, and what is good here is that less crowd. However, its hard to get parking though.
|
A
|
Abbas Abdul Wahab on Google
β β β β β This place is popular with students so can have long queues when they are around. However, I observed that transactions at the cash counter is slow per person, I donβt know why there is a need to type do much things per cash transaction. One of their selling points is their popular Pajak Gadai service which is far more discipline than the regular Ah Pek version
|
E
|
Elizabeth D'Cruz on Google
β β β β β mco operating hours: closes at 1pm.
They operate terribly slow, because only 2 out of 4 counters are open and basically everyone has to wait outside.
But they get 2 stars because the staff are actually super nice/friendly.
|
R
|
Reg Ching on Google
β β β β β No-one answers the phone. Not acceptable but I can live with it but mainly because I don't have a choice. To keep my elderly parent safe, I volunteered to visit your branch.
If you place a notice up on Jul 14 that you're closed for 1 day and reopening Jul 15, but when I return on Jul 15 and you substitute your sign with a return date of Jul 19, I would strongly consider hiring someone competent for all your communications as it is clearly deficient. I understand that circumstances out of your control may be the reason you are closed, but there are zero excuses for not proactively communicating with your customers in 2021.
As an OKU, and during my 1 minute spent outside the branch, I empathized with the elderly aunty I saw trying to enter and the poor chap who rode his bike from Kajang 2 days in a row. You've cost me 4 grab fares in the last 48 hrs and wasted time that is infinitely more valuable than the way you see your customers.
Here are a few free suggestions:
1. Add a voicemail function to your voice line or take it completely off your website if you don't intend to use it
2. Use email or SMS to push out notifications to your customers for updates like closures or changes to your operating hours
3. Consider implementing a chatbot or updates section on your website, or at the very least Facebook, Twitter etc to communicate changes
I'll do you one better and offer you a 1 hr free consultation to help you improve, execute, and maintain a better relationship wth your customer base because 2 stars on Google reviews should suggest that you definitely need to do much better.
|
l
|
liliankuan 1 Kuan on Google
β β β β β I don't understand why so many people complaint about this branch but I had been a loyal customer for over 15 years in here? Why? Because considered easy to excess than any area in Subang Jaya and the last few years back, they always give good FD interests but not anymore now.
The only bank which closed for lunch-time and also on Friday, when they have meeting.....closed and let customers wait outside for them finish meeting. It's so awesome, look like family bank and I still like their friendly smile.???
|
Write some of your reviews for the company Bank Rakyat USJ, Subang Jaya
Your reviews will be very helpful to other customers in finding and evaluating information
Nearby places in the field of Bank, Banking and finance,
Nearby places Bank Rakyat USJ, Subang Jaya