HOOGA I THE STARLING
3.5/5
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based on 8 reviews
Contact HOOGA I THE STARLING
| Address : | Lot S-224 Level 2, The Starling Mall, 6, Jalan SS 21/37, Damansara Utama, 47400 Petaling Jaya, Selangor, Malaysia |
| Phone : | π +798 |
| Website : | https://findinghooga.com/ |
| Categories : | |
| City : | SELANGOR |
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Mel Foong on Google
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Principal Marcom on Google
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Gamini Retneswaran on Google
β β β β β Lovely store wit utmost useless staffs, super rude and not helpful, can't even assist customer to carry
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bobo tiong on Google
β β β β β I love the product, but One utama outlet the Chinese lady store manager service is very bad prefer go other outlet.
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Ruth Tengker on Google
β β β β β Finally found a place where I can get idea for my future home furniture. The design of every products is unique and I love it.
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Alisa Chong on Google
β β β β β Ambience of the store is really nice and cozy. Love the faux botanicals the most. Such a nice corner. The home fragrance, they have such a large selection and the bottles are really presentable! Love the way the make testing the smells so smart!
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Adrian Liew on Google
β β β β β Do not ever buy the items via webstore. The customer service was terrible in terms of response time and helpfulness.
Bought a cushion pillow one month ago, due to the faulty product (rust), i sent back the item via poslaju and Hooga promised a refund via payment because there was no stock supply for replacement at that point of time.
After i sent back the item, no refund was received after one month, took them 2 weeks to come back to me with a conclusion, where i need to bear the packaging cost and effort and send back the wrong item they refunded me (a towel instead). Then only they want to redund me the pillow because the stock suddenly has been replenished. What was the point of the communication in the first place to get the refund payment then?
Do not confuse the customer and i hope the company to take responsibility on their own mistake and process the refund asap.
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Boris Panov on Google
β β β β β Absolutely miserable experience ordering from these people. I bought a cup and a bath mat. They took almost 2 weeks to ship it out and they messaged me to say that the mug was out of stock and told me to request a refund. When I requested the refund, they appealed it twice. I still haven't gotten my refund for the cup and I don't even care about the RM10 at this point. I know they're not intentionally scamming people, they just have no internal communication and it affects their customers in the end.
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