Sushi Zanmai MyTOWN Shopping Centre
3.7/5
★
based on 8 reviews
Contact Sushi Zanmai MyTOWN Shopping Centre
| Address : | No. 6, L3-041, Level 3, MyTOWN Shopping Centre, Jalan Cochrane, Seksyen 90, 55100 Kuala Lumpur, Malaysia |
| Phone : | 📞 +8 |
| Website : | http://www.supersushi.com.my/mytown.php |
| Categories : | |
| City : | KUALA LUMPUR |
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Jinnyon on Google
★ ★ ★ ★ ★ Me and my friends went at peak hour of 7.30pm ish and the service for this branch is horrendous. We waited a total 1 hour and 15 minutes for my friends cold noodle to arrive. Yes, cold noodles. With that time might as well cook me 2 steaks. It seems they forgot the orders but did not bother to apologize, or at least attend us. for In addition, the services there, I don't know If I'm at a party raising my hands up high for so long that barely anyone comes to attend our orders or ignoring us. Not only that, whenever we did come across to a waitress, without even letting us complete my sentence, I always get cut off with "wait.". And then her proceeding to check the orders BUT did not come back and inform us any updates to reassure us, even the manager did that. I also am baffled the fact my NATTO, yes a fermented beans took 1 hour. Is the natto ordering from Japan? The teriyaki chicken? Also 1 hour, I don't know whether is it because someone's cutting the chicken live thats why. When arrived its unfortunately, cold like mount everest. In summary, peak hours I understand staffs are busy and so, but it doesn't give an excuse to treat customers rudely or unattended, I believe it is crucial to keep the team in control even when there's peak hours. We got a free dessert to compensate the all the delays but its 1 hour 15 minutes of time for something very simple, its sad to see service like this.
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wk on Google
★ ★ ★ ★ ★ Dining in on a non peak timing. The occupancy rate was around 60%. However it took more than 30 mins for a chicken karage and sushi roll to be served. The store is understaffed and extremely slow and laid back in service.
Food taste are reasonably good.
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Maerzad Mohamed Nazmi on Google
★ ★ ★ ★ ★ At the time of visit, a lot of menu items were not available during the dinner service. Quite possibly the pandemic disrupted the supply chain or restaurant capacity is reduced, but I remain by my 3 stars. Staff were helpful and accommodating, the air conditioner felt too cold. Food was served fast.
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k h on Google
★ ★ ★ ★ ★ The outlet is quite bigger than other outlets. The taste was as same as other outlets. But the staffs there looked lazy to receive new customers. They ruined atmosphere.
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Zalikha Razali on Google
★ ★ ★ ★ ★ Food is nice but service is very slow eventhough not fullhouse.
Management can consider to improve the service.
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Haziq Shukry on Google
★ ★ ★ ★ ★ Tasty sushi at medium range price.
Will eat here again
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Eddie Tan on Google
★ ★ ★ ★ ★ Visited this restaurant many times. One of our family restaurant. They offer varieties of Japanese cuisine. Most of all, is their price is very reasonable. The ambience is closed to Japan. Nice deco too
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B lue on Google
★ ★ ★ ★ ★ Place to cool, not enough worker.
Food not nice. Does not seem like original sushi zanmai.
Temaki seed weed was not crispy.
Katsu was crispy.
Super fail for japanese food.
Family mart also can win u. Saw those pictures? Plate is dirty and yellow. Feel like on food court. OMG
Cashier service better then the captain service. I guess captain is grey shirt.
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