Loh Guan Lye Specialists Centre
3.4/5
★
based on 8 reviews
Contact Loh Guan Lye Specialists Centre
| Address : | 238, Jalan Macalister, 10400 George Town, Penang, Malaysia |
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| Phone : | 📞 +88888 | ||||||||||||||
| Website : | http://www.lohguanlye.com/ | ||||||||||||||
| Opening hours : |
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| City : | Penang |
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Bee Tle on Google
★ ★ ★ ★ ★ The hospital that make ppl wait. You have to wait for 2hrs for rtk result which other place can get it done for 15mins. Make u wait 3hrs even with appointment. Charge your hefty sum when u present your medical card. Charge u unessary - equiptment usage!??? I've already being charge for xray.
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Jun on Google
★ ★ ★ ★ ★ New registration took 15mins, queue for visit doctor took 1 hour. Doctor Yeow Toh Peng very professional and patience, she listen to patient and explaint in very details. Give her a LIKE! Environment is clean and staff is helpful however the cafe need to improve for their service and too expensive.
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Ch Loh on Google
★ ★ ★ ★ ★ Do not recommend for their physiotheraphy department especially the oldest auntie on the floor name Siew. Speak rudely and keep walk in and out when u r under treatment with your pant off. Went for few treatments but end up wasted my money and no improvements at all for my slipped dics issue and said may take long time to recover. Said it is under doctor's instruction to arrange treatment for me but when follow up with doctor, doctor was also surprised that she only did electrotheraphy for me without do other treatments for me, where doctor was disppointed for my recovery speed as if only electrotheraphy was not able ease my case. Try to earn money and easy work. The "most experienced" (oldest) physiotherapist doesn't mean she is expert or kindful.
Also my husband went there for dr. soon under sport injury case, when we consult for dr advise it is all replied by "up to you", first say no nd physio, then change to up to u, then last say better to go physio... If we know we become the doctor, whats for we paid for consultation fee where all is up to ourselves. Professional doctor??
Welll, there are still something to compliment though, the malay staff who handling insurance claim is very helpful and efficient, medicine collection is quick too.
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Giancarlo Daniele on Google
★ ★ ★ ★ ★ Dr Voon from O&Go I would give more than 5 stars. She is very humble and genuine doctor. Highly recommended.
Finance dept needs lots of improvement, making patients wait for RM24.00 after deposits of RM7000.00 don't make sense. Asked if possible to make the balance payment on next appointment. Not possible, reason was given which dept don't forward their charges and what not, it's got nothing to do with patient or client. We don't want to know what goes on within your organisation. Sort out whatever inefficiencies that your management have or the ineffective flow your hospital is facing.
COVID 19 RTK Antigen test NEED MAJOR improvement. Priority and needs of I'll patients needs to be given consideration. Not wait for hours for a 15 mins report!!!!
Maybe, some money are not worth to be earn, maybe the patient can get their test report from outside clinic before 24hours to get admitted to hospital???
There are many ways to overcome this time wasting procedures. The attitudes of the RTK staffs need major improvement, they said and hour or 2 is like something not be proud of. They have this don't care attitude which is bad for the hospital!!
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yvonne lim on Google
★ ★ ★ ★ ★ The worst hospital ever. My father was admitted last week for CT Scan. After discharged, I asked for the CT Scan deposit receipt for insurance claim purposes. The hospital cannot give me. After 1 week, I came back to take the report. Asked the nurse, I want to take the report, she said, “I don’t know. I am not in charge of this.” Asked the nurse inside the doctor’s room, she said, “Everyone has gone home. I am not able to provide you the report.” I have waited for 2hrs for nothing?!!!
My father is going for surgery tomorrow. Why Loh Guan Lye cannot give me the report?!!! We have paid for this! Worst hospital ever!!!
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Jiahuii Boon on Google
★ ★ ★ ★ ★ My grandmother did a hip replacement here by Dr Goh Eng Tat, he did a fantastic job. He cares about the patient genuinely and answer our questions professionally. A fun doctor too.
The environment is clean.
Food was awful. Repetitive menu and lack of option. 1/5
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Anne Yin Dee on Google
★ ★ ★ ★ ★ DO NOT EVER DO YOUR RTK TEST at this hospital. Results will take more than an hour for just a number of patients.
Please take into consideration that the people that do this test were all patients who is not well and weak immune system. It takes just 1 positive case and I can be very sure that all those seated there will be infected!
When asked the staffs they happily replied normally it takes an hour for them to revert the results. Is this the SOP?
My company does 300 + RTK test weekly for foreign workers, it takes an hour for full results to be generated.
I think they should revamp this whole dept by employing those private clinics outside.
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R. Banu on Google
★ ★ ★ ★ ★ There is no proper sitting arrangement for person waiting for the out patient... Had to stand all the way till my mom & sis finish the testing & consultation. The staff were so busy with their own work (checking their phone) with no time to answer question to coming clients. There were 2 empty chairs which is being used to keep things but was not offered to waiting people
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